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Effective Date: 27 May 2026
Welcome to Ghoom Bazaar.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.
1. Information We Collect
We may collect the following information from customers and visitors:
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Payment Details (processed securely through payment gateways)
- Order History
- IP Address & Device Information
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use customer information to:
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Send order updates and important notifications
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers (only when permitted)
3. Payment Security
All payments on Ghoom Bazaar are processed through trusted third-party payment gateways.
We do not store complete debit/credit card details on our servers.
4. Sharing of Information
We do not sell or rent customer personal information to third parties.
However, information may be shared with:
- Delivery partners
- Payment gateway providers
- Hosting and technical support providers
- Government or legal authorities when legally required
5. Cookies Policy
Our website may use cookies and tracking technologies to:
- Improve browsing experience
- Save customer preferences
- Analyze website traffic
- Provide better product recommendations
Users can disable cookies through their browser settings.
6. Data Protection
We implement reasonable security measures to protect customer data from:
- Unauthorized access
- Data misuse
- Alteration
- Disclosure
- Destruction
However, no internet-based service is completely secure, and users use the website at their own risk.
7. Third-Party Links
Our website may contain links to third-party websites or services.
Ghoom Bazaar is not responsible for the privacy practices or content of those external websites.
8. Return, Refund & Cancellation
Orders, refunds, cancellations, and replacements are governed by our separate Refund & Return Policy.
Ghoom Bazaar reserves the right to refuse refunds in cases involving:
- Fraudulent activity
- Abuse of return policy
- False claims
- Violation of terms
9. User Responsibilities
By using this website, users agree:
- To provide accurate information
- Not to misuse the platform
- Not to engage in illegal activities
- Not to attempt unauthorized access to website systems
Any violation may result in suspension or permanent blocking of access.
10. Limitation of Liability
Ghoom Bazaar shall not be held liable for:
- Delays caused by courier companies
- Technical website downtime
- Third-party payment failures
- Product misuse by customers
- Indirect or consequential damages
Maximum liability, if any, shall be limited to the order value paid by the customer.
11. Intellectual Property
All content on this website including:
- Logo
- Brand name
- Images
- Text
- Product descriptions
- Graphics
are the property of Ghoom Bazaar and may not be copied or reused without written permission.
12. Children’s Privacy
Our services are not intended for individuals below 18 years of age without parental supervision.
13. Legal Jurisdiction
Any disputes related to the website or services shall be subject to the jurisdiction of courts located in Lucknow.
14. Policy Updates
Ghoom Bazaar reserves the right to modify or update this Privacy Policy at any time without prior notice.
Users are encouraged to review this page periodically.
15. Contact Information
For privacy-related concerns, users may contact:
Ghoom Bazaar
Email: support@ghoombazaar.com
Website: Ghoom Bazaar Official Website
Extra Legal Safety Suggestions for Your Website
Aapko legally aur zyada safe rehne ke liye website par ye pages bhi zarur add karne chahiye:
- Terms & Conditions
- Refund & Cancellation Policy
- Shipping Policy
- Disclaimer
- Contact Us
- About Us
Aur checkout page par:
✅ “I agree to Terms & Conditions” checkbox bhi lagao.
Refund and Returns Policy jo best ho mere liye us hisab se bnao clint k hisab se nahi honi chaiye
Refund & Returns Policy – Ghoom Bazaar
Effective Date: 27 May 2026
This Refund & Returns Policy applies to all purchases made through Ghoom Bazaar.
By placing an order on our website, customers agree to the terms mentioned below.
1. General Policy
Ghoom Bazaar follows a strict quality-check process before dispatching products.
Refunds, returns, or exchanges are accepted only under limited and valid circumstances mentioned in this policy.
Ghoom Bazaar reserves the full right to approve or reject any return or refund request.
2. Non-Returnable & Non-Refundable Items
The following items are strictly non-returnable and non-refundable:
- Used products
- Opened or damaged packaging by customer
- Customized or personalized items
- Digital products/services
- Perishable goods
- Innerwear, hygiene-related items, or personal-use products
- Discounted, clearance, or sale items
- Gift cards or promotional items
3. Return Eligibility
A return request may only be considered if:
- Wrong product was delivered
- Product received is physically damaged during delivery
- Product is missing from the package
- Completely different item received
The customer must provide:
- Unboxing video without cuts or edits
- Clear photos of product and packaging
- Order details and invoice
Without proper proof, claims may be rejected.
4. Mandatory Unboxing Video Requirement
For any damage, missing item, or wrong product claim, a full unboxing video recorded from package opening is mandatory.
Claims without proper unboxing proof shall not be accepted under any circumstances.
5. Return Request Time Limit
Customers must raise return or damage claims within:
24 Hours of Delivery
Requests made after this period may be automatically rejected.
6. Refund Approval Rights
Ghoom Bazaar reserves the sole and final right to:
- Approve or reject refunds
- Decide replacement eligibility
- Verify authenticity of claims
- Deduct applicable charges if necessary
The company’s decision shall be final and binding.
7. Refund Processing Time
If a refund is approved:
- Refunds may take 7–15 business days
- Original shipping charges are non-refundable
- Payment gateway charges, platform fees, convenience fees, or COD charges may also be deducted
Refund timelines may vary depending on banks and payment providers.
8. Return Shipping Responsibility
Customers may be required to:
- Self-ship the product
- Bear return courier charges
- Ensure safe packaging during return
Ghoom Bazaar is not responsible for products damaged during return transit.
9. Order Cancellation Policy
Orders once placed cannot be cancelled after dispatch.
Ghoom Bazaar reserves the right to cancel any order due to:
- Product unavailability
- Pricing errors
- Suspicious transactions
- Fraud detection
- Operational issues
In such cases, liability shall be limited only to refund of received payment.
10. Failed Deliveries
If an order is returned due to:
- Wrong address
- Customer unavailable
- Refusal to accept delivery
- Failed delivery attempts
then re-shipping charges shall be paid by the customer.
Refunds in such cases may be partially deducted or denied.
11. Fraud Prevention
Any fraudulent activity including:
- Fake return claims
- False damage claims
- Payment disputes after successful delivery
- Abuse of refund system
may result in:
- Permanent account blocking
- Legal action
- Reporting to payment gateways or authorities
12. Limitation of Liability
Ghoom Bazaar shall not be responsible for:
- Minor color differences
- Customer expectation mismatch
- Delayed deliveries caused by logistics partners
- Improper use of products
- Indirect or consequential losses
Maximum liability shall not exceed the amount paid for the product.
13. Contact for Support
For valid support requests:
📧 Email: info@ghoombazaar.com
🌐 Website: Ghoom Bazaar Official Website